Enabling A Leading Leisure and Hospitality Company To Provide Holistic Digital Experience to Customers

Mar 14, 2017 posted by Amit Grover under WebSolutions, Digital Transformation, Technology, SMAC

Case Study - Transforming Leisure & Hospitality Industry Digitally
A leading leisure & hospitality company sought to transform its customer-facing services and improve levels of customer engagement. The company partnered with Kellton Tech to drive its digital transformation process.

Challenges

  • Tracking the changing customer expectations
  • Navigating industry disruption
  • Surge in demand for personalized experience

Solution

  • Web-based interface
  • Feedback-driven solution
  • Portal Upgradation & Integration
  • Multilingual Capabilities

 Business Benefits

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