Amit is working as Sr. Project Manager, Kellton Tech. An avid follower of design thinking, Amit bridges the gap between touch and technology. He is passionate about end-user experience and has helped organizations start their digital transformation journeys. Amit also believes in creating sustainable experiences using the latest technology trends.
The Great CX Battle: How Business Can Win It in the Age of AI and Hyper-Personalization?
12 Mar, 2019
With rampant competition and innovation, businesses are considering new, better perspectives to win over the disruptive landscape. While the options are endless, the majority of marketers agree that ArtificiaI Intelligence in customer service is the…