Amit Shrivastav
Amit Shrivastav
Amit is working as Sr. Project Manager, Kellton Tech. An avid follower of design thinking, Amit bridges the gap between touch and technology. He is passionate about end-user experience and has helped organizations start their digital transformation journeys. Amit also believes in creating sustainable experiences using the latest technology trends.
Author's Post
Explained: How Tech is Helping Quick-Service Restaurant Industry Capture Demand and Deliver Customer Delight?
06 Sep, 2021
Amit Shrivastav
“The COVID-19 pandemic has created a major void in the quick-service restaurant industry. But with digital kiosks, dark kitchens, super-apps, kitchen display system (KDS), integrated payment gateways, and more, quick-service restaurants (QSR) fill…
Why User Experience Design Matters in the Success of Contemporary Businesses?
27 May, 2019
Amit Shrivastav
The success of products and services and the growth of businesses in the contemporary digital-driven market are inextricably interwoven with the experiences enterprises offer to their customers. It is true that emerging technologies have…
The Great CX Battle: How Business Can Win It in the Age of AI and Hyper-Personalization?
12 Mar, 2019
Amit Shrivastav
With rampant competition and innovation, businesses are considering new, better perspectives to win over the disruptive landscape. While the options are endless, the majority of marketers agree that ArtificiaI Intelligence in customer service is the…