Application Maintenance and Support
There are many challenges faced by every organization as its business requirements evolve. In particular maintenance, ongoing support, and enhancement of an organization’s products are among the core of these challenges. On the other side these challenges come with promising opportunities especially for cost savings in large enterprises. So the key is to find the right tools and strategies to manage and optimize AMS to maximize a corporate gain.
What renders Kellton Tech unique from other vendors is its ability to understand the core model and the ability to change it as needed. Most organizations have implemented their IT systems to streamline and automate their business processes. Often, after the system's implementation, most IT organizations look for enhancements or new projects, but the focus also has to be around the adoption of the implemented processes and systems. This is visible only to the team performing the work on the ground, and any amount of day-to-day improvements in ensuring process compliance gets the organization closer to the intended goals of the IT system's implementation.
Managed services are the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses. Businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources needed to support this increasingly complex IT environment may not. In many small businesses, IT resources are limited and can be quickly overwhelmed.
Kellton Tech has a long reliable track of being a service provider for many small/medium size businesses as well as large corporate. With our tested practice and applied methodology we can help a business to offload IT operations and become your Managed Services Provider. As a managed service provider we will assume an ongoing responsibility for 24-hour monitoring, managing and/or problem resolution for the IT systems within a business.
With Kellton Tech one of the biggest benefits of Managed Services is discovering and fixing problems before they can negatively affect your business. You will notice a tremendous difference in operations and you will reap the benefits of preventing fires, rather than fighting them. Among many others, you will reap the following additional Benefits of Managed Services:
- Increased operational efficiency
- Reduced operating costs
- Cost-effective access to enterprise-level support
- Minimized downtime
- Allows the focus to be on running the business, and not the technology
- Peace of mind from knowing that the network is monitored 24/7/365
Outsourcing is an allocation of specific business processes to a specialist external service provider. Most of the times an organization cannot handle all aspects of a business process internally. Additionally some processes are temporary and the organization does not intend to hire in-house professionals to perform the tasks. Once the task is outsourced to the service provider, he will take the responsibility of carrying out the tasks and maintaining the organization’s assets
Talking about outsourcing is talking about the core strength of Kellton Tech. Since Kellton Tech has been investing and expanding in offshore delivery centers overseas. We have the right resources armed with the right methodology and experience that is capable of transferring and handling any IT function. Whether you are looking to reduce and control operating costs, improve company focus, gain access to exceptional capabilities, maximize restructuring benefits, or make capital funds available, Kellton Tech can help you take your business to that next level.
Our effective cost-saving strategy helps different companies to reduce costs by transferring portions of work to us rather than completing it internally. Below are the main advantages that a business could achieve with Kellton Tech outsourcing strategy:
- Control IT Costs
- Reduce Labor Costs
- Increase Efficiency and Competitiveness
- Quickly Implement New Technology
- Stay Focused on Your Core Business
- Reduce risk
- Compliance and Security