Reimagining The Omni-Channel Food Experience For a Global Restaurant Chain

Jun 26, 2018 posted by Kellton Tech Media Team under Digital Transformation, Drupal

Delivering services effectively can be difficult—even for the most popular fast-food brands. As part of the digital transformation initiative, we helped a leading multinational restaurant chain delight customers and focus on all touchpoints with the help of our digital recipe. Our solution has already delivered results as the client was able to register more than 1 million users in a few months.

Recipe for Digital TransformationChallenges

·         Obsolete food ordering system

·         Lack of 24/7 customer support

·         Poor website performance

Solution

·         Robust online order management system

·         Fully functional Android & iOS mobile apps

·         Flexible and secure back-end

·         Control panel with monitoring privileges

Benefits

·         Delivered a scalable and sustainable solution

·         Extended 24/7 customer support

·         Increased outreach to digital users

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