Seamless Mobile Transition Improves Engagement for an E-commerce Company

Mobile Transition

Customers like services at their fingertips and smartphones help avail them in a go. Today, most of the customer-business interactions happen on mobiles. If a brand isn’t delivering a seamless experience on mobile with all the essential touchpoints intact, it’s falling at the very first hurdle to success. Our client wanted to diversify into the mobile markets to facilitate a greater outreach into the target markets and boost their visibility. Kellton Tech offered them excellent and fully configurable enterprise mobility solutions to reach lucrative markets, transform the customer experience, and stay competitive.

Challenges

  • Lacked in-house capabilities to mobile customers
  • Absence of a dashboard for displaying product categories
  • No multilingual capabilities
Our Solution
  • End-to-end enterprise mobility solution for the online marketplace
  • Bi-lingual interface for users based on specific geographies
  • Support for both iOS and Android platforms
  • Integration of third-party payment gateway
Business Benefits
  • Leveraged mobile platform for greater customer interaction
  • Consolidated presence across social media platforms
  • Maximized revenue with a better range of products

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Shared Successes