Seamless Mobile Transition Improves Engagement

Sep 04, 2018 posted by Kellton Tech Media Team under Digital Transformation, ECommerce, Mobillity

Customers like services at their fingertips and smartphones help avail them in a go. Today, most of the customer-business interactions happen on mobiles. If a brand isn’t delivering a seamless experience on mobile with all the essential touchpoints intact, it’s falling at the very first hurdle to success. Our client wanted to diversify into the mobile markets to facilitate a greater outreach into the target markets and boost their visibility. Kellton Tech offered them excellent and fully configurable mobility solutions to reach lucrative markets, transform the customer experience, and stay competitive.

Mobile Transition

Challenges

●     Lacked in-house capabilities to mobile customers

●     Absence of dashboard for displaying product categories

●     No multilingual capabilities

 

Solutions

●     End-to-end mobile solution for the online marketplace

●     Bi-lingual interface for users based in specific geographies

●     Support for both iOS and Android platforms

●     Integration of third-party payment gateway

 

Benefits

●     Leveraged mobile platform for greater customer interaction

●     Consolidated presence across social media platforms

●     Maximized revenue with a better range of products

 

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