In today’s digital times, business competition has hit a crescendo. Global enterprises are walking the tightrope of meeting several business priorities, and one of them is enhancing the customer experience across all designated online channels. This is where the new SAP capabilities in the omnichannel e-commerce retail have a pivotal role to play.
Kellton Tech helps retail enterprises achieve business intelligence through our comprehensive set of SAP e-commerce retail solutions. By incorporating our industry-leading omnichannel methodologies, we help retailers actualize meaningful customer experiences across web, mobile, and social channels and extract sustainable value that lays the path for intelligent operations.
With 150+ customers and 50+ Enterprise Mobility Solutions, Kellton Tech is a powerful innovator in the retail space. We enable retailers to accelerate their omnichannel journeys by:
- Developing a roadmap for the future omnichannel e-commerce retail strategy;
- Streamlining relevant support functions with enterprise solutions;
- Deploying cloud-based contact centers with cutting-edge technology;
- Capturing data across customer touchpoints to optimize business planning;
- Integrating payment solutions and leveraging AI for chatbots;
- Offering increased mobility for customer support on the go;